If you are not completely satisfied with your order, we offer either a refund or exchange, providing that goods are returned to us within 14 days of purchase in their original packaging. Please ensure that the parcel is wrapped securely and for your protection we recommend that you use a recorded delivery service.

Please enclose your name, address, order transaction number and reason for return/exchange with your returned products and send it to:

Kiny Foods
Unit 36,
88-90 Hatton Garden,
London,
EC1N 8PN,
United Kingdom

We aim to handle your returns within seven working days of receiving the goods. If the goods are being returned because they were incorrectly supplied, then we will also refund the postage and packaging costs.